Return & exchange policy

You have the right to return your products for a refund within 14 days after receiving your order. Please note that products that are purchased directly from our website have to be returned to our warehouse for a substitution to be made.

In order for a return to be approved, make sure that below is equal to the product you return:

  • The product should be in the same condition as when it was received.
  • The product shall also be in their original containers with labels intact and protective stickers.
  • The product is purchased directly from our website
  • The product is not customized with a personal monogram

Please note that you need to pay the return cost when returning your order. Once we receive your return, we will send the money back.