FAQ

Refunds can only be made in the same way as the original payment.

We will endeavour to complete your refund within 48 hours of receipt of the shipment.
Please note that the refund may take up to 14 days depending on your credit card provider.

We accept payment via Credit Card (Visa, Master Card, American Express, Discover and many more), Giropay, SOFORT, direct bank transfer (payment in advance) and PayPal.

Your transaction and payment information is handled directly by our payment providers with secure encryption under strict banking standards. Your credit card information is sent directly to the bank and cannot be read or seen by anyone other than your bank, not even by Bunado Benass.